Mobile Account Management
Dedicated support tailored to your dental pracitce.
Does your current provider do this?
We take great pride in delivering exceptional support and service to every customer. Our commitment is to go above and beyond, ensuring your receive nothing less than excellence.
We ask you to consider, does your current supplier truly match the level of dedication and personalised attention that we bring to the table? We believe that your satisfaction is not just a priority but a promise, and we strive to exceed your expectations in every interaction. Your success is our success, and we are here to ensure that every step of your journey with us is marked by exceptional service and unwavering support.
Account management, so you
can focus on your business.
Everything we do is based on service. Our KPI’s and SLA’s are built as a benchmark to strive to deliver over and above.
Personalised Account Management
Our dedicated Account Managers offer a direct line of communication for immediate assistance, ensuring your mobile estate is optimised and fully supported. Whether you need guidance, adjustments, or troubleshooting, our team is always
available to help.
Quarterly Review Meetings
We conduct regular quarterly meetings to review your mobile account, analyse usage, and identify cost-saving opportunities. This proactive approach ensures your practice operates efficiently and stays up to date with the best solutions for your needs.
Spend Caps and Notifications
Manage and monitor your practice’s mobile expenses with ease. Through our customer portal, you can set spend caps and receive real-time notifications. You can also contact your Account Manager to make adjustments, ensuring complete control over your costs.
Porting and Migrations
Whether you need new SIMs or want to migrate your existing ones, we handle the entire process for you. Our team ensures a smooth transition with minimal disruption, providing a detailed migration plan with scheduled transfer data.
Customer Portal
Gain full control over your mobile estate with our intuitive customer portal. You can:
- Perform SIM swaps
- Set usage limits and spend notifications
- Manage call and data bars
- Access and download invoices
- Generate detailed usage reports
Reporting
Our portal provides valuable insights into your practice’s mobile usage, including data consumption, call activity, and cost trends. These reports help you track spending and optimise mobile plans for maximum efficiency.
